Frequently Asked Questions

How long does it take to receive my order ?
It takes between 2 and 4 weeks to receive your orders depending on the items and the country delivery. Lwhen your order is shipped, you will automatically receive your tracking number. You also have the option of using our order tracking service here.

How much does delivery cost ?
Ldelivery is free in France, whatever the amount of your order.

For other countries, shipping costs are free for orders greater than or equal to €39.90, otherwise they are €5.90 per order.

I have only received part of my order. Is this normal ?

If you order several items, it is normal that you receive your order separated into several packages.

You will receive an email informing you of the status of your order and shipping, you will have several emails if you order several items.

How to order ?
To order, simply go to our site: http://www.mapenderievintage.com You then have All you have to do is choose the items of your choice by clicking on “Add to cart”. Then, go to your basket (the small cart at the top right of our site) and click on "Proceed to payment".

What payment methods are accepted?
You can pay by credit card, we accept the following cards: Visa, Mastercard, American Express. You can also use PayPal or Apple Pay.

What should I do if I am not satisfied with my order ?
You have 14 days from the date of delivery of your order to you for us indicate that you wish to make a return. If your product does not meet your expectations, simply send us an email to: info@mapenderievintage.com - specifying your order number and the item you wish to return.

How do I cancel an order?

Munfortunately once your order is validated in the system, it is automatically processed and we cannot cancel it.

Once your order has been received, you can request a return authorization if you wish to return it for a refund.

How can I contact you ?
To contact us, the quickest and easiest way for you is to use our interactive chat service or via the email address: info@mapenderievintage.com

We respond between 24 and 48 hours.

Happy shopping!